Vacant Home Maintenance Service

To ensure that another comfortable home awaits your return,
whenever you decide to come back.

For those who have purchased house renovated by Hachise as a vacation home, we offer our "Vacation Home Maintenance Service" to help with maintenance while they are vacant.

It is not easy to maintain a vacation home yourself if you are living far away. We support our customers on maintenance and inspection of your precious house.

Flow of Vacant Home Maintenance Service
Maintenance Fee
120,000 JPY + consumption tax

(Annual fee)

NOTE:

  • Security deposit of 50,000 JPY and the key box installation of 5,000 JPY are required in addition to the maintenance fee.
  • Houses not renovated by Hachise are not covered.

Safety Management

  • Key Storage

    The keys will be kept in a key box with passcodes, near the entrance of the property.

  • Neighbor Correspondence

    We will visit neighbors to greet and see if there are any thing to deal with to build the good relationship with them.

  • Emergency Response

    We will respond to calls and take appropriate action in case of emergency.

    • This service is available from 9:00AM to 6:00PM,
      Monday through Saturday, except during our
      company holidays.
    • The costs and expenses needed for emergency
      services are charged to the owner.

Monthly Inspection and Cleaning

Our service personnel will visit your property once a month to provide the following services.

  • Mail collection
  • Faucet water check
  • Room ventilation
  • Room cleaning with vacuum cleaner
  • Entrance sweeping

NOTE:
If the owner or other occupants are staying in the property on the scheduled day of maintenance, monthly inspection and cleaning services will not be provided for that month.

Maintenance Report

A maintenance report will be sent to the owner via E-mail, once a month.
Please feel free to ask the person in charge if you have any questions.

Owner
Signer of Vacation Home Maintenance Contract with Hachise Co. Ltd.
Service Provider
Hachise Co. Ltd.
  • 5. Payment. The specified Maintenance Fee covers the period of 1 year starting Jan. 1st, and is valid until Dec. 31st.
  • 5.2 The Owner shall pay the Maintenance Fee and the Guarantee Deposit specified in the Contract to the Service Provider.
  • 5.3 If the contract term starts past Jan. 1st, the Maintenance Fee shall be recalculated into a monthly fee and the payment be made accordingly; monthly services shall be provided starting the following month.
  • 5.4 In the case that this contract is terminated by the Owner prior to the specified termination date, the paid-in Maintenance Fee shall not be reimbursed.
  • 5.5 The Owner shall pay the utility costs necessary for the Maintenance Service, including water, electricity, gas, etc. in addition to the Maintenance Fee mentioned above.
  • 5.6 The charges that are incurred during the contract term shall be calculated and deducted from the security deposit upon termination of this contract, and the left over sum shall be refunded to the Owner without interest.
  • 5.7 The Owner shall pay the fee for the neighborhood association. The Service Provider is restricted to paying the costs and expenses out of the security deposit ONLY if/when they are necessary for the Maintenance Service.
  • 7. Emergency Service. In case of emergency including accidents and disasters, the Service Provider may execute urgently needed repair or maintenance to protect the Property, without permission of the Owner. In such case, the Service Provider shall give the Owner a prompt notice in the form of written documents or E-mails detailing the repair or maintenance done, and the costs and expenses incurred.
  • 7.2 The Owner shall immediately reimburse the costs and expenses necessary for the emergency service; however, the Service Provider shall bear all costs and expenses if the accidents and/or damages are attributed to the Service Provider themselves.
  • 7.3 In the case that the Owner makes additional requests for maintenance services to the Service Provider, the Owner shall pay any and all costs and expenses as requested/needed by the Service Provider.
  • 7.4 Said costs and expenses include the costs of equipments and parts, as well as supplies or fees required by third party specialists such as specialized repair contractors.
  • 7.5 If the costs and expenses are low enough, the Service Provider may pay for it out of the security deposit. If they are too high and exceeds the deposit amount, the Service Provider may require the Owner to pay an additional deposit to make up for shortfalls.
  • 12. Disclaimer. In the cases listed below, the Service Provider shall not be liable for any loss, damages, costs or expenses that may be incurred.
    1. Property is damaged by force majeure, including (but not limited to) natural disasters such as typhoons or heavy rainfall.
    2. Property or possessions of the Owner or of the occupant is damaged or lost due to troubles that are not attributable to the Service Provider, including fire or theft.
    3. Furniture and/or equipment in the Property is damaged or broken even though the Service Provider or its employees take enough safety measures and handles the situation with the utmost care and technical knowledge.
    4. When the mail in the Property is subject to loss or theft. (The Service Provider will only collect mail from the mailbox and store them in the Property. Forwarding mail and receiving packages or registered mail are not included in the Maintenance Service.)
    5. When the Property or the Owner suffers any damage due to the Service Provider being unresponsive after hours. The available hours are from 9:00AM to 6:00PM, Monday through Saturday, with the exception of National Holidays and the Service Provider’s company holidays.
    6. If, for any reason, plants in the Property die.
    7. Any other damages that are not attributable to the Service Provider.
  • 13. Renewal. This contract shall be automatically renewed for the following term, unless the Owner gives the Service Provider a notice of termination no later than one month before the end of the current term.
  • 13.2 When renewing the contract, the Owner shall pay the maintenance fee for the following term in addition to the shortfall of the prepaid guarantee deposit for the current term; this must also be done no later than one month before the renewal date of contract.